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PO Box 35008
Charlotte, NC  28235

or

1300 Baxter Street
Suite 450
Charlotte, NC 28204

704-372-2416
704-347-4710 fax

   

Services for Older Adults in Mecklenburg County

ADULT DAY CARE

Adult Day Care is a service that provides an organized program of daytime services in a community group setting. An adult day care supports the personal independence of older adults and promotes their social, physical and emotional well-being.

ADULT CARE AND SHARE 704-567-2700
BETHEL PALS BY THE LAKE 704-987-8404
BLESSED ASSURANCE ADULT DAY CARE AND DAY HEALTH 704-845-1359
NEW FRIENDS ADULT DAY CARE/ADULT DAY HEALTH 704-549-0595
PRITCHARD PALS 704-370-0093
SPENCER PALS 704-333-5581
UNIVERSITY ADULT DAY CARE 704-510-0030
LOVING CARE ADULT DAY CARE & HEALTH CENTER 704-568-3137
ADULT PROTECTIVE SERVICES
Adult Protective Services investigates any reports of abuse, neglect, or exploitation of disabled adults.
DEPARTMENT OF SOCIAL SERVICES 
(ADULT SERVICES INTAKE)
bakercr@co.mecklenburg.nc.us
704-336-4812
CARE MANAGEMENT
Care Management services assist older adults with complex care needs by identifying, accessing and coordinating services that are necessary to enable the individual to remain in the least restrictive environment.
OPEN CARE

704-377-2273

CHARLOTTE CENTER FOR AGING SERVICES

704-358-0700

ALL LOCAL DEPARTMENTS OF SOCIAL SERVICES PROVIDE CARE MANAGEMENT SERVICES IN VARYING DEGREES. Some assist with services provided within the agency while others will provide whatever assistance is needed to identify and access the required services.
DEPARTMENT OF SOCIAL SERVICES 
(ADULT SERVICES INTAKE)
bakercr@co.mecklenburg.nc.us
704-336-4812
COMMUNITY ALTERNATIVES PROGRAM FOR DISABLED ADULTS
The Community Alternatives Program for Disabled Adults (CAP-DA) is a program specifically for those individuals with limited financial resources who need assistance to stay in the home.
HEALTH DEPARTMENT 704-336-4700
EMPLOYMENT PROGRAMS
The Senior Community Service Employment Program is a program designed to provide subsidized employment for low-income older adults in order to provide training to obtain full time employment.
CHARLOTTE-MECKLENBURG SENIOR CENTERS, INC.
trenapalmer@charlotteseniorcenters.org
704-522-6222
CHARLOTTE-MECKLENBURG YOUTH COUNCIL 704-399-2274
Job Training Partnership Act (JTPA) Older Worker Program assists adults, age 55 and over, to find employment through either counseling, job search, basic education, on-the-job training, individual referral or work experience.
CHARLOTTE-MECKLENBURG SENIOR CENTERS, INC.
trenapalmer@charlotteseniorcenters.org
704-522-6222
ENERGY ASSISTANCE PROGRAM
Energy Assistance Program is available on an annual basis for those individuals who qualify. Generally late summer or early fall is the sign-up period for this service that provides financial assistance to pay heating bills.
DEPARTMENT OF SOCIAL SERVICES 
(ADULT SERVICES INTAKE)
bakercr@co.mecklenburg.nc.us
704-336-4812
ETHICS COMMITTEE
The Ethics Committee is an interdisciplinary group of professionals trained in medical ethics to review the ethical aspects of care and treatment for residents of long term care facilities.
HUNTERSVILLE OAKS/BROOKWOOD LONG TERM CARE FACILITIES ETHICS COMMITTEE 704-875-7425
Ombudsman Program provides support for family members/residents in long term care facilities, encourages the development of individual facility family councils and facilitates the regional family council.
OMBUDSMAN - Debi Lee
Mecklenburg Assisted Living
dlee@centralina.org


OMBUDSMAN - Linda Miller
Mecklenburg Nursing Homes
lmiller@centralina.org
704-348-2712
OR 1-800-508-5777 (NC)
FOOD STAMPS
Food Stamps provide food assistance for low-income individuals.
DEPARTMENT OF SOCIAL SERVICES 
(ADULT SERVICES INTAKE)
bakercr@co.mecklenburg.nc.us
704-336-1500
HEALTH SCREENING
Health Screening is a service that consists of evaluating personal and family medical history information and testing for diseases or health problems. Health Screening can detect problems, abnormalities, and/or identify factors that may make a person at risk for a condition or problem.
HEALTH DEPARTMENT 704-336-4700
COMMUNITY HEALTH SERVICES 704-375-0172
HOME HEALTH
Home Health is the provision of skilled health care in the home that is prescribed by a physician. Allowable activities include: skilled nursing (both registered and licenses practical nurses); physical therapy, speech therapy and occupational therapy; medical and social services as well as nutritional care services.
SEE YELLOW PAGES OF LOCAL PHONE DIRECTORY FOR CURRENT LISTING.
HOSPICE
Hospice is an independent, not-for-profit health care organization, which provides a full range of services for patients with life limiting illnesses and supportive services for those who share their lives.
HOSPICE AT CHARLOTTE, INC. 704-375-0100
HOSPITALS
CAROLINA'S MEDICAL CENTER 704-355-2000
PRESBYTERIAN 704-384-4890
PRESBYTERIAN/ORTHOPEDIC 704-735-6790
PRESBYTERIAN/MATTHEWS 704-384-6500
MERCY 704-379-5000
MERCY SOUTH 704-543-2000
UNIVERSITY 704-548-6000
HOUSING AND LONG TERM CARE FACILITIES
Independent Living refers to several alternatives that enable an older adult to live independently in a group setting.
Bethel Haven 704-892-5910
Booth Gardens Apartments 704-376-0763
Brian Center Retirement Apartments 704-536-1928
Brian Center Retirement Lodge 704-563-6862
Brookwood Retirement Community 704-875-7540
Charlotte Housing for the Elderly 704-392-0369
Charlotte Springs Apartments 704-921-2488
Charlottetown Manor 704-377-8000
The Dorchester 704-541-0016
Fairmarket Plaza Apartments 704-535-2753
Farm Lane Apartments 704-536-5643
Glennview Suites 704-544-2094
Housing Authority, City of Charlotte 704-336-5183
Autumn Place  
Charlottetown Terrace  
Edwin Towers  
Hall House  
Park Towne Terrace  
Red Carpet Inn  
Strawn Apartments  
Merrywood 704-523-4949
Plaza Terrace Apartments 704-372-0847
Sharon Manor Homes 704-535-7028
Sharon Village Apartments 704-365-2620
St. Andrew's Homes 704-535-7084
Wilora Lake Lodge 704-537-8848
CCRC/Life Care Communities/Retirement Communities
Carmel Place 704-541-8012
Carriage Club of Charlotte 704-366-4960
Aldersgate 704-532-3000
Plantation Estates at Matthews 704-845-6220
Sharon Towers, The Presbyterian Home of Charlotte 704-553-1670
Southminister 704-551-6800
The Pines at Davidson 704-896-1100
The Cypress 704-643-7222
Assisted Living residence means any group housing and services program for two or more adults, by whatever name it is called, which makes available at a minimum, one meal a day and housekeeping services and provides personal care services directly or through a formal written agreement with one or more licensed home health agencies.
Alterra Clare Bridge of Charlotte 704-544-7255
Alterra Clare Bridge at Southpark 704-544-7255
Alterra Wynwood of Charlotte 704-544-7220
Ameer Commons 704-333-4240
Arbors of Charlotte 704-365-8551
Brighton Gardens by Marriott 704-643-1400
Carmel Hill 704-364-8302
Carolina House 704-540-0098
Charlotte Elderly TLC 704-542-2814
Charlotte Family Care Home, Inc. 704-365-0508
Charlotte Square 704-544-4979
Coach House at Carriage Club 704-365-8551
Cove at Wilora Lake, The 704-537-8848
East Towne Manor 704-531-9690
Elmcroft 704-541-9333
Greenbriar at Merrywood 704-523-4949
Haven at Carolina Place, The 704-540-0155
Hunter Village 704-875-0859
Haven at Highland Creek, The 704-992-7560
Laurels of Carolina Place, The 704-540-8007
Laurels of Highland Creek, The 704-947-8050
Lawyers Glen 704-545-9555
Lee's Living Center 704-597-7575
Little Flower, The 704-545-7005
The Place at Southpark-Memory Support at Aldersgate 704-525-5508
New River Assisted Living 704-393-2870
Parc of Sharon Amity, The 704-569-9661
Parker Terrace 704-532-5225
Preston House 704-921-9279
Remington Place 704-542-7260
Shady Harbour Adult Living 704-597-1088
Slay's Rest Home 704-509-9132
Sunrise of Eastover 704-366-2550
Sunrise Assisted Living on Providence 704-365-5252
Sunrise of South Charlotte 704-544-2094
True Care Rest Home

704-598-9837

Weddington Park 704-847-9477
Willow Ridge 704-563-7650
Nursing Facility, often called Nursing Homes, provide extensive care to people of all ages needing medical services.
Asbury Care Center 704-532-5200
Avante at Charlotte 704-364-8363
Beverly Healthcare - Charlotte 704-333-5165
Beverly Healthcare - Renaissance 704-334-1671
Brian Center Health and Retirement 704-563-6862
Brian Center Nursing Care/Shamrock 704-563-0886
Britthaven of Charlotte 704-549-0807
Carriage Club of Charlotte 704-365-8551
Carrington Place 704-841-4920
Charlotte Health Care Center 704-394-4001
Elizabeth Place 704-372-1270
Hillcrest Manor Nursing Homes 704-366-1511
Hunter Woods Nursing and Rehabilitation Center 704-598-5136
Huntersville Oaks Nursing Home 704-875-7400
Liberty Nursing and Rehabilitation Center 704-940-8300
Mecklenburg Health Care Center 704-583-0430
Pineville Rehabilitation & Living Center 704-889-2273
Presbyterian/Ortho Transition 704-375-6790
Sardis Oakes Nursing Home 704-365-4202
Saturn Nursing & Rehab 704-598-4480
White Oak Manor-Charlotte 704-365-2620
Wilora Lake Healthcare Center 704-563-2922
Information and Case Assistance identify critical services that assist older adults, their families and others acting on behalf of older adults, in their efforts to acquire information about programs and services and to obtain appropriate services to meet their needs.
UNITED WAY INFORMATION AND REFERRAL 704-377-1100
JUST 1 CALL  www.just1call.org 704-432-1111
MECKLENBURG COUNTY HOUSING INFORMATION SERVICE FOR SENIORS 704-334-4637
UNITED WAY 2-1-1 211
IN-HOME AIDE SERVICES
In-Home Aide Services are those paraprofessional services that assist the individual and/or family with essential home management, personal care tasks, and/or supervision necessary to enable the individual and/or family to remain, and function effectively, at home as long as possible.
DEPARTMENT OF SOCIAL SERVICES 
(ADULT SERVICES INTAKE)
bakercr@co.mecklenburg.nc.us
704-336-4812
INSTITUTIONAL RESPITE
Institutional Respite Care Service is temporary placement of an individual who requires constant care and/or supervision out of his/her home to provide the primary, unpaid caregiver temporary relief from care giving responsibilities.
SEE ASSISTED LIVING AND NURSING FACILITIES LISTED UNDER THE SECTION HOUSING AND LONG TERM CARE FACILITIES.
LEGAL SERVICES
Legal Services provide older adults with information on their legal rights, legal advice, legal benefits, entitlements, and/or appeals when referral to a human service agency or a pro bono service is inappropriate, and community education.
LEGAL SERVICES FOR THE ELDERLY 704-334-0400
LEGAL SERVICES OF THE SOUTHERN PIEDMONT 704-376-1608
LONG TERM CARE OMBUDSMAN (Advocate)
An Ombudsman is legislatively mandated to serve as an advocate for residents in Assisted Living and Nursing Facilities. The focus of the Ombudsman program is to enhance the quality of life for residents. Community Advisory Committees serve as local Ombudsman.
OMBUDSMAN - Debi Lee
Mecklenburg Assisted Living
dlee@centralina.org


OMBUDSMAN - Linda Miller
Mecklenburg Nursing Homes
lmiller@centralina.org
704-348-2714
or 1-800-508-5777 (NC)


704-348-2712
MEALS/NUTRITION
Congregate Nutrition Services promote the health and well-being of older adults through the provision of a nutritious meal five or more days a week.
DEPARTMENT OF SOCIAL SERVICES 
(SENIOR NUTRITION SERVICES)
bakercr@co.mecklenburg.nc.us
704-336-4812
Home Delivered Meals help maintain and improve the health of impaired home-bound older persons by providing nutritionally balanced meals served in the home.
DEPARTMENT OF SOCIAL SERVICES 
(SENIOR NUTRITION SERVICES)
bakercr@co.mecklenburg.nc.us
704-336-4812
FRIENDSHIP TRAYS 704-333-9229
The Supplemental Meals Program is a service that provides a meal composed of a nutritional supplemental product. The meal is provided to persons who are at nutritional risk and the service must be authorized by the individual's physician.
DEPARTMENT OF SOCIAL SERVICES 
(SENIOR NUTRITION SERVICES)
bakercr@co.mecklenburg.nc.us
704-336-4812
MEDICAID
Medicaid provides financial assistance for health care needs. While low income older adults may qualify for this financial medical assistance while living independently at home, the majority of older adults using this service are residents in Nursing Homes.
DEPARTMENT OF SOCIAL SERVICES 
(ADULT SERVICES INTAKE)
bakercr@co.mecklenburg.nc.us
704-353-1900
The Parish Nurse Program joins together the resources of the faith community and a hospital by placing a nurse on staff of the congregation. The Nurse provides home and hospital visitation, health education, health care consultation, and preventative health management.
PARISH NURSE PROGRAM (PRESBYTERIAN HOSPITAL)

704-384-4170

A Multipurpose Senior Center provides a broad program of services and activities which must include but not be limited to: outreach, information and case assistance, health promotion, social, nutritional, and educational services, volunteer opportunities, and recreational activities for older adults 60 years of age and older and their spouses.
CHARLOTTE-MECKLENBURG SENIOR CENTERS, INC.
trenapalmer@charlotteseniorcenters.org
704-522-6222
SENIOR GAMES
Senior Games is a health and wellness program that is a network of local, state and national competitions in a variety of sports and arts events. An individual must be 55 or older to participate.
CHARLOTTE-MECKLENBURG SENIOR GAMES, INC. 704-332-4020
Shepherd's Center is an interfaith senior citizen's organization. It provides a variety of educational, recreational, and informational programs. Also, the Shepherd Center uses volunteers to offer services to frail and homebound seniors.
THE SHEPHERD'S CENTER OF CHARLOTTE

704-334-4637

THE SHEPHERD'S CENTER EAST

704-338-1510

THE SHEPHERD'S CENTER SOUTH

704-341-5342

TRANSPORTATION
The Transportation Service provides travel to and/or from community resources such as medical care facilities, nutrition sites, or other locations for the purpose of accessing needed services or carrying out activities necessary for daily living.
DEPARTMENT OF SOCIAL SERVICES
(ADULT SERVICES INTAKE)
bakercr@co.mecklenburg.nc.us
704-336-4812
COUNTY TRANSPORTATION FOR THE ELDERLY AND DISABLED 704-336-4547
SPECIAL TRANSPORTATION SERVICE, CITY OF CHARLOTTE 704-336-2634
VOLUNTEER OPPORTUNITIES
RETIRED SENIOR VOLUNTEER PROGRAM

704-522-6222

VOLUNTEER ACTION CENTER

704-372-7170

There are also several opportunities for individuals to volunteer through the Centralina Area Agency on Aging.

The Region F Aging Advisory Committee comprises members from each of the eight counties in Region F. Individuals are appointed by the county Commissioners in each county. The responsibilities are to attend four meetings each year in Charlotte; to learn about the aging network in the respective county; and to make recommendations to the Centralina Council of Governments Executive Committee and Board regarding initiatives and funding allocations on behalf of older adults in the eight county region. For more information, contact the Clerk to your Board of County Commissioners for an application form or application procedures or contact the Area Agency on Aging.
REGION F AGING ADVISORY COMMITTEE 704-372-2416
The Adult Care and Nursing Home Community Advisory Committees in each county comprise volunteers who serve as advocates for residents who live in Assisted Living and Nursing Homes. Committee members visit facilities, as a group, on a regular basis to monitor for resident's rights and speak out for quality of care for frail citizens under the supervision of the Centralina